WhaT the hell is wrong these moron doing anyway… What’s the point of advertising how good Streamyx is when it is still NO GOOD!

I’ve been hanging on the phone for almost half an hour. All I get is  “Sorry! All our agents are still engage blaa blaa blaaa. and Please ensure that your splitter and modem are connected properly” 

SCREW YOU!!! If it’s not connnected properly, I won’t be calling you TMNUTz at all… Sigh

Too bad for my housemate. He was playing DOTA on BlueServer when the connection dropped. There goes the swearing tune spilling out from his mouth.

I called up 1300 88 9515 to enquire about the cause of the slow connection. The operator told me that there’s some maintenance & upgrading work going on. It would last till 6am on 24th August.

My housemate got annoyed upon hearing this. LOL]

Anyway,  those guys at Celcom said they have submitted a ticket for me and will investigate on the matter.

Few minutes ago, I noticed that my static IP has changed. It seems like they have relocated my account to a different gateway. This gateway is located somewhere around Sabah. The one I was using previously was located somewhere in KL. It’s just kinda weird why they relocated a gateway so far away from the place I’m using the connection. I’m in KL by the way.

I ran another test just now. Speed seems to be promising compared to the days before I made the complaint. But then again, the latency is still very high. I still get time out pages intermittently.

Oh well, I’ll trust them again this time. Hopefully, they’ll give me a good explaination of what’s happening. I’ll leave this problem off my mind for now since I’l be going back to Seremban later. At least I still have a decent SLOW-myx connection in Seremban. I think I’ll just forget Celcom 3G till Sunday. Hope everything is settled by then.

The quality of the line has degraded significantly compared to the first month using it even though my connection shows a 3 bar full on UMTS/3G. My situation is, for the first month I was able to utilise the 3G connection at the rate of 120 -200kpbs DL / 56kpbs UL  with the ping time around 56 – 80 ms.

Running 3G connection under the same condition as the past month, I’ve noticed huge degration of quality of the speed. I get a lot ping timeout and transmission of data getting stalled for few seconds, sometimes even for minutes, though i’m still connected to the service.

Knowing this, I ran a similar test on the speed again. The result was outrageous. I’m only able to connect at the speed of 58Kbps DL / 45 Kpbs UL with the ping time around 200 – 1500 ms on a 3 bar full UMTS/3G connection.

My question is what could have caused such significant degration of download speed which is worst than a 56K dial up ? I’m sure it’s not because of the signal as I’m getting the same level of signal. Anyone having the same problem ?

I would appreciate it if someone would point out what’s happening to my connection. Else, I will have to terminate my subscription as I find it unworthy to pay RM120 a month to get Time Out pages all the time.

Just now, I tried the speed test again. The result was 36kbps DL/ 42kpbs UL with 267ms ping time. I wanted to post the image of the test but because of the bad connection, I couldn’t even load the result image page.

Visit SpeedTest.Net

Here’s my test results using Screamyx

Many Streamyx users experience difficulties while surfing the web. Unstable DSLAMs, oversold bandwidth and poor phone line quality that causes high attenuation leads to average speeds between 200kbit/s and 1mbit/s, a fraction of advertised speeds. Recently, TM Net has employed traffic shaping to selectively shape the transfer speeds of P2P services. Bad basic networking infrastructure, management attitude, and the fact that TMnet Sdn. Bhd. (which provides Streamyx ADSL/SDSL service) has a monopoly of Malaysia’s broadband market all lead to an overall bad internet surfing experience for users.

Many users have complained about the poor connection but it has fallen on deaf ears, in part because these users have no choice. Some customers who paid for a particular package were downgraded by TM Net without the consent of the customer while charging the original price the customer ordered. Such miscapping was thought to be gimmick by TM Net to save on its bandwidth. Calling to their customer service via the phone was a hectic process because of the long waiting and pending request from their operators and also technical errors was not being given serious attention until further complaints or umpteen times of recalling back to the station was made.

Dissatisfied customers have branded TM Net into several nicknames such as TM Nut, Total Monopoly Net, Tak Malu/Mampu (unashamed/unable) Net, and many others. Several local forums have already made numerous dissatisfaction threads about TM Net alone. Malaysian online gamers are unable to enjoy a better line when hosting or joining games from other countries compared with other foreign gamers particularly when using services provided by TM Net.

According to many subscribers, TM Net has failed to meet the Quality Of Service Standards set by the MCMC, the Malaysian Communications and Multimedia Commission that regulates broadband service provision.It is apparent from the commentaries of members of the Malaysian public that the general quality, speed of the service as well as speed of installation are of concern. TM Net very clearly does not meet the guidelines on the salient issues of network latency (no more than 85ms, 95% of the time during busy hours) and fulfillment of installation orders (100% of installation orders shall be fulfilled within 7 business days).

they are numerous complain, petition has been done but still having the same problem. For further information please visit here :

http://www.cosworld.net/streamyx/
http://forum.lowyat.net/index.php?showtopic=363025&hl=Kempen

Since 1995, TM Net Sdn Bhd, in fulfilling the needs for Internet and Multimedia services for Malaysians (To be exact, non of the needs of home users are fulfilled), has become the nation’s leading Internet Service Provider (ISP) (Dominating market by marginalizing other providers) and the largest in South East Asia (I doubt that). As an independent business entity and wholly owned subsidiary of Telekom Malaysia Berhad we aim to be more dynamic, agile, and market-oriented company with the customers’ needs paramount to all that we do (Only to corporate customers).

In line with this, TM Net has taken initiative to setup focus groups of users from all states in Malaysia.  The purpose these user groups is:

· Channel for TM Net to get firsthand and constructive feedback from customers
· Sharing of information and knowledge among members on new technology and services offerings
· Promote the use of ICT in the particular state

To support this initiative, this e-community platform is setup to allow active participation from all members.

So guys, if you’ve got something to say about TMNut Screamyx. Here’s the place you should go http://usergroup.tmnet.com.my/

Pretty neat work with Ragnarok’s character… hahaha

I wonder if there’s Celcom 3G coverage in Seremban. Their offer is kinda good and since one of my commentor, Michael has pointed out that Celcom has the best 3G coverage compared to Maxis. But I can say there’s not much difference between Celcom 3G and Streamyx since it shares the same network backbone. Anyhow, I’ll dropping by Celcom to sign up for their 3G services. The best part is I won’t be tied up by a contract. That means I can terminate it anytime I want. Sounds catchy though…. Hopefully there’s no “hidden” rules & regulation in tiny little font that you have to use a magnifier to read it… haha…  Oh well, that’s how business goes and there’s no way to get around it…

Geez… it’s rather annoying seeing MSN notifier popping in and out while I was typing this.. Something is very wrong with my SuckMyx today. I’m getting disconnected almost every 5 minutes intermittently. MSN connection dropping off, DSL led kept blinking and my DSL SNR Margin is dropping to less than 5 dB. Everybody knows that Streamyx sucks but TMNet is dominating the ISP market. If other ISP were given fair chance, I’m sure there would be some better ISP other than TMNet.