. : : Urban Reality : : .

Two days ago, I wrote to Celcom, complaining to them about my SNAIL-slow 3G connection and the high latency problem which keep getting me Time Out everytime I tried to surf the net and my MSN connection kept being dropped off. Thus, making some of my contacts asking me why am I going on and off. I know it’s pretty annoying when you see your MSN notifier popping in and out, telling you that your contacts came online. I’m sorry but I couldn’t help it, thanks to the connection.

Anyway,  those guys at Celcom said they have submitted a ticket for me and will investigate on the matter.

Few minutes ago, I noticed that my static IP has changed. It seems like they have relocated my account to a different gateway. This gateway is located somewhere around Sabah. The one I was using previously was located somewhere in KL. It’s just kinda weird why they relocated a gateway so far away from the place I’m using the connection. I’m in KL by the way.

I ran another test just now. Speed seems to be promising compared to the days before I made the complaint. But then again, the latency is still very high. I still get time out pages intermittently.

Oh well, I’ll trust them again this time. Hopefully, they’ll give me a good explaination of what’s happening. I’ll leave this problem off my mind for now since I’l be going back to Seremban later. At least I still have a decent SLOW-myx connection in Seremban. I think I’ll just forget Celcom 3G till Sunday. Hope everything is settled by then.

I’ve been using Celcom 3G D120 since 2 months ago. I was satisfied with the connection in the first month. Unfortunately, I was not able to enjoy the same quality since 16 Feb 07.

The quality of the line has degraded significantly compared to the first month using it even though my connection shows a 3 bar full on UMTS/3G. My situation is, for the first month I was able to utilise the 3G connection at the rate of 120 -200kpbs DL / 56kpbs UL  with the ping time around 56 – 80 ms.

Running 3G connection under the same condition as the past month, I’ve noticed huge degration of quality of the speed. I get a lot ping timeout and transmission of data getting stalled for few seconds, sometimes even for minutes, though i’m still connected to the service.

Knowing this, I ran a similar test on the speed again. The result was outrageous. I’m only able to connect at the speed of 58Kbps DL / 45 Kpbs UL with the ping time around 200 – 1500 ms on a 3 bar full UMTS/3G connection.

My question is what could have caused such significant degration of download speed which is worst than a 56K dial up ? I’m sure it’s not because of the signal as I’m getting the same level of signal. Anyone having the same problem ?

I would appreciate it if someone would point out what’s happening to my connection. Else, I will have to terminate my subscription as I find it unworthy to pay RM120 a month to get Time Out pages all the time.

Just now, I tried the speed test again. The result was 36kbps DL/ 42kpbs UL with 267ms ping time. I wanted to post the image of the test but because of the bad connection, I couldn’t even load the result image page.

Hey guys, I just came across this cool speed test site. Pretty neat. Just wanna share it with you all.

Visit SpeedTest.Net

Here’s my test results using Screamyx

This is not American Idol. So, what do you think Simon would say when it comes to TMNut ?

Streamyx is a DSL broadband internet service offered by TM Net Sdn. Bhd., a subsidiary of Telekom Malaysia Berhad. Streamyx subscribers make up the bulk of broadband users in Malaysia due to the lack of alternative services from other Malaysian internet service providers, like Jaring, NasionCom and TIME dotNet. Broadband services rolled out by these companies have limited service coverage, because the last mile connections are monopolised by Telekom Malaysia.

Many Streamyx users experience difficulties while surfing the web. Unstable DSLAMs, oversold bandwidth and poor phone line quality that causes high attenuation leads to average speeds between 200kbit/s and 1mbit/s, a fraction of advertised speeds. Recently, TM Net has employed traffic shaping to selectively shape the transfer speeds of P2P services. Bad basic networking infrastructure, management attitude, and the fact that TMnet Sdn. Bhd. (which provides Streamyx ADSL/SDSL service) has a monopoly of Malaysia’s broadband market all lead to an overall bad internet surfing experience for users.

Continue reading »