Click this links to check

What is Broadband? (http://www.broadband.co.uk/guide.jsp)

Connection speeds and download limits (http://www.broadband.co.uk/guide.jsp?section=3)

Is telephone cable the same as road highways?

1. Roads during peak period will have traffic jams.

2. However, telephone cables are similar to TNB cables.

3. One electric cable from TNB is connected to a row of terrace houses.

4. Bear in mind the usage of electricity is 24 hours per day in every house. Peak usage is during the night with TVs, airconds etc. Do you experience low voltage? Power surge perhaps.

5. Is broadband usage 24 hours? Is every house using broadband?

Therefore,

1. I urge everyone to check whether you are getting the download speed that you subscribed from streamyx. For your info, you should get at least 90%.
2. Please click this link to see how much speed you get. Click a few times to confirm. (http://promos.mcafee.com/speedometer/test_0150.asp)
3. If you are getting below 50%, please do a print screen.
4. To do a print screen, put your cursor at the down right hand corner (put the cursor at the time) to get the date and day appear. Once appear, press together the keyboard buttons ctrl and prt sc.
5. Next click start, All Programs, Accessories, Paint
6. Press keyboard buttons ctrl and v
7. Then File, Save As (put a name) Save into your desktop
8. Send it as attachment to amarjit.singh@cmc.gov.my, shaharliza@cmc.gov.my, mdshaani@fomca.org.my
9. They need your support and evidence to bring up to TM
10. Please support for everyone benefit

The toll free phone you mention is a normal….I facing the same problem at all time…..